azul beach resort negril cancellation policy

. Find a cancellation policy that works for you. Margaritaville Beach Resort Ambergris Caye, Belize. No worries, we will hold your 1-night non-refundable deposit as a future travel credit available to apply to a future reservationbooked and traveled within13-months from the cancelation date. Cancelations submitted 90 days prior to arrival will be charged the equivalence of 2 nights stay. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. Combined with theKarisma Gourmet Inclusive experience, Azul Beach Resort Negril creates the ideal Caribbean feel, designed to allow couples, groups, wedding parties, families and friends from all generations to reconnect under the Jamaican sun. Other than that - the hotel is well run, and good value for money. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma provides free cancellation. I slept so comfy in the incredible bed. Stock answer to all issues, "were fully booked there is nothing we can do". Passengers traveling together may not be seated together. Negril airport is at a distance of 15 minutes' journey by car. Maximum period that can be booked is 30 days. Search for the cheapest hotel deal for Azul Beach Resort Negril, Gourmet By Karisma in Negril. Let us know your departure time at least 6 hours in advance and well advise on the best time , time to depart. Situ sur le seul et unique 7 Mile Beach de Negril, ce tout nouvel htel promet un sjour de dtente absolu au cur des Carabes, idal pour co. I would not hesitate to recommend this resort to others looking for a special holiday or a relaxing break to be pampered. Maximum period that can be booked is 30 days. Wi-Fi signal was very weak, made me a little nervous. The food and drinks were faultless no complaints at all, we tried all of the restuarants but found the buffet Palms the best for us The staff everywhere could not do enough for us always ready to bring us fresh drinks. We were told only that they had overbooked due to a computer glitch. We stayed at Azul Sensatori, be careful of the friendly staffs. The food I tried was exceptional and they have lots of meals to choose from. Save up to 40% off stays booked by January 11. Don't have future vacation plans? ft. (57 m2), Located in the multigenerational sections, these well-appointed and cozy rooms feature commanding views of the Caribbean Sea and include king size beds and premium amenities such as a pillow and aromatherapy menu, rainfall showers, plush robes and an elegant bathroom with his and hers sinks. We was given gorgeous and spotless room with mini bar stocked daily and a very comfortable king size bed, for example. Within this vacation landscape, weve created two distinctluxury enclavesto suit your individual tastes. If you have a wide scale of experience, general knowledge of the position and an excellent attitude, then Azul Beach Resorts Negril is looking for you to fill the following vacancies: Front Office Agents; Concierge Agents (Lobby) . Having different mixed drinks in the outdoor bar was a very nice touch. The 1-night non-refundable deposit may only be transferred to another booking once. Show More Chic luxury on Tripadvisor's top best beaches in the world Location Norman Manley Boulevard Negril, Jamaica Nestled on the beach, this Negril property is just steps from Kool Runnings Water Park and Seven Mile Beach. Good value for the area. The balcony chair is the perfect way to make the most of the end of the day watching the sunset (which are beautiful). Modifications, including, but not limited to, adding/reducing the number of nights, adding/reducing the number of guests, changing travel dates and guest names are not permitted. Don't worry about waiting in long taxi lines or boarding crowd shuttles. Guests may cancel without penalty within these 15 days. After the long journey, the moment we stepped into the hotel reception we received brilliant service, greeted with cold face towels and a drink, and we were checked in on the coach, which meant we were shown straight to our rooms. FROM$105PP/PN + $100 USD deposit when you book online. Discover a new taste for Thai basil at Hua Hin. Located on the beachfront, the property provides good access to St. Mary's Anglican Church. Many different travel sites will offer discounts or deals at different times for rooms at Azul Beach Resort Negril, Gourmet By Karisma and KAYAK will provide you with prices from a huge range of travel sites. Cancelations submitted 60 days prior to arrival will be charged for the full stay. We were informed that they had rebooked us at another resort and we would not have to pay anything extra for the change. Travel to foreign areas may entail risks including but not limited to the hazards of traveling in political unstable areas, civil disturbances, war, and arbitrary changes mandated by government authorities or private concerns. Our goal is to ensure every guest enjoys a memorable stay, so we seek to offer fabulous entertainment, amenities, and superior customer service, all at a great price to our guests. Azul Beach Resort Negril combines Karisma's all-inclusive luxury with a Caribbean paradise brimming with beauty. Since we could not be at the same resort with our friends, we cancelled our trip. Regular checks may be accepted only if drawn from a U.S. bank payable in U.S. ).I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. For more information, feel free to contact the management of the hotel. Please enter alternative dates. everything was excellent here, and the views were magnificent. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. The on-site antigen and PCR tests are available for guests at a reduced rate. Azul Beach Resort Negril, Gourmet All Inclusive By Karisma offers a special menu, a children's club and a gaming room for guests with families. Food ranged from great to amazing enjoyed every meal and they were not shy with alcohol in drinks plus the cocktails came in much larger glasses. Breakfast had lots of options, including coffee, fruit, tea, breads and meats. We regret your most recent visit was unable to meet and exceed your expectations. Margaritaville St. Somewhere by Karisma Punta Coco, Holbox Island, Margaritaville Beach Resort Ambergris Caye, Belize, Margaritaville Island Reserve Cap Cana - Wave, Margaritaville Island Reserve Cap Cana - Hammock, Margaritaville Island Reserve Riviera Maya. Use cash. Please enter alternative dates. MGM Resorts has donated 2 acres for the memorial near where the tragedy took place in 2017, and Clark County said proposals for Azul Beach Resort Negril Cancellation Policy: Norman Manley Blvd PO Box 3077, Negril, Jamaica, Norman Manley Blvd, Negril, Jamaica JMDWD17, Sandy Bay Main St, Hanover PO Box 1206, Montego Bay, Jamaica JMCJS12, John Pringle Dr, Montego Bay, Jamaica JMDWD14, Lot A59 Freeport, Montego Bay, Jamaica JMCJS13, Sunset Drive, Montego Bay, Jamaica JMCJS12, Analysts and advisors report better-than-expected start to Wave season, Plans move forward for a memorial to Las Vegas mass shooting victims, Uniworld Boutique River Cruise Collection, Internet Access (High Speed & Wireless) (additional fee), Common Area Internet Access (High Speed & Wireless) (additional fee). Hot breakfast, great pool, spectacular position. The chic of Azul Beach Resort Negril extends to your plate and your glass. Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation, Private beach, Spa and wellness center, Restaurant, Relaxing fun in the sun. Here the arm chairs are have ground in grime over the arms and in the seats. I slept so comfy in the incredible bed. Its doesn't have twin double beds, it has twin single beds. Cashier's Check and Money Order: Checks must be mailed to us and be received no later than 30-days prior to arrival for processing. Tickets, once issued, are non-refundable/non-transferable and changes are not allowed thereafter. Congratulations! Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Wi-Fi signal was very weak, made me a little nervous. The following forms of payment are acceptable: American Express, Visa, MasterCard, Discover. Located near Negril on the islands western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. It is about 7 km away from the centre of Negril.Percy's Riverside Retreat is within walking distance of this hotel. ( I did check out this other hotel -- it received mediocre reviews, and the room rates were $1000 less than what we paid for our room at Azul. Some cooked to perfection, but another meal cold. We were informed that they had rebooked us at another resort and we would not have to pay anything extra for the change. Some extremely bubbly others the opposite. A $5,000 deposit must be issued at the time of booking. Azul Beach Resort Negril, Gourmet By Karisma. Cancellation more than 48 hrs but less than 72 hrs after deposit : 50 % Refund. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma should be ready to check out at 12:00. At no point did they ever apologize or give us an acceptable explanation for canceling our reservation after having our money for 4 months. we would have extended the stay if we go to negril. I loved the hotel, it's divine, it has amiable staff and stunning location. As soon as we were notified by the credit card company we had the account closed so that no further charges would be pursued.Yesterday was our third phone call from Jamaica but this time it was from this +18768801721 telephone number trying to convince us to send money to him to cover administrative charges for winning another vacation to the Caribbean. We will not be held liable for any unforeseen circumstances including, but not limited to the following: injury damage, loss accident, delay or irregularity in any vehicle, or through the act or default of any company, or person engaged in conveying passengers/guests, or of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith. Featuring a tennis court, a bar and a sun terrace, Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is 10 minutes' drive from 7 Mile Beach. For more specific information, contact the hotel staff. It made my trip to Negril a special experience. Email address *. We arrived on the 22nd of Feb. You may pay by credit card online by visiting our payment portal: https://payments.karismahotels.com/ReservationPayments/login?resNumber. Travel comfortably with your group and receive assistance with your luggage. Sale dates may be closed without prior notice at any time. A wide array of food for breakfast, which was nice to satisfy everyone. The best location, above average breakfast, pet-friendly room. Booked a room last Sept. for 1/29 through 2/3, and my credit card was immediately charged for the full amount. Also, it was 1 mile from times square. Does not apply to groups; a group is considered as 5 or more reservations. We were rather overwhelmed when we went in especially on seeing the balcony and view of the sea and sunset. Had a wonderful stay here. However, it was a little strange when she insistently hinted that we could use our visa credit card to settle for payments and advised that we should also leave an imprint on file for security deposit, as a measure of the companys policy.Now our vacation to Azul Sensatori Jamaica, by Karisma has cost us over five thousand US dollars in credit card expense since someone from your resort defrauded our credit card, duplicated it and have made cash advances in excess of the amount mentioned previously. Just a deluxe hotel in Negril. Five days before we were scheduled to leave, we received a call telling us our reservation had been cancelled. Bit of an issue when three people were to stay in the room. Best restaurants near Azul Beach Resort Negril, Gourmet All Inclusive By Karisma include Anny's juici 'n' spicy jerk & restaurant and Seaview House Chinese Restaurant, and they are placed within 350 metres away. The 5-star Azul Beach Resort Negril, Gourmet All Inclusive By Karisma is set 1 km from Peter Tosh Monument and 1.3 km from the flea market "Times Square Mall". All in all, it was great place for traveling to Negril. The room was new and the location was awesome, the beds were comfy. The staff managed to pull off a relaxed happy attitude whilst being efficient and hardworking! Amenities at Azul Beach Resort Negril, Gourmet By Karisma Private beach Water sport facilities (on site) Snorkeling Outdoor pool Spa and wellness center Fitness center Restaurant Bar/Lounge Room service Tennis Show all 162 amenities Reviews of Azul Beach Resort Negril, Gourmet By Karisma 7.6 Good Based on 368 verified guest reviews 7.6 Friends Live entertainment day and night. Arrive to sparkling wine and a fruit basket, your choice from our pillow and aromatherapy menu selection. The staff is exceptional here, the services are excellent, and location is beautiful very close to the famous Seven mile beach. No reviews found. Deposits and any amount paid, less any assessed penalties are only available as a credit towards a future reservation booked and traveled within 6 months of cancelation(Refunds may be available with the purchase of Flex Pass. This stay includes Wi-Fi, Breakfast, and Parking for free. While not intended to replace trip cancelation insurance, Flex Pass is an optional service that may provide you with booking assurance. Bloody Bay and Bloody Bay Beach are also within 1 mi (2 km). Perfectly clean hotel and really great service. They provided first-rate service too. 100% non-refundable. We recommend booking a free cancellation option in case your travel plans need to change. we are truly very sorry if you were unaware of this prior to arrival.Please also accept our apologies for the difficulties you experienced. Because with 285 Ocean View Suites and separate adult and family areas, this Jamaican resort on Negrils famous Seven Mile Beach is the stuff dreams are made of. Located near Negril on the islands western coast, this is a pristine paradise featuring dramatic sunsets and tranquil waters, and where couples, families and friends can reconnect beneath brilliant blue skies and tropical sunshine. The staff walk past these all the time yet know one does anything about it! I also received a confirmation email for the reservation. Really enjoyed a COMFORTABLE vibe. Changes to flights are subject to penalty charges. Please see our partners for more details. Were in a two bed apartment, as I said it doesn't have two double beds in the second room, so my wife and I are sleeping with our 3 year old in the same bed, as the option is the sofa bed with a plastic wrapped mattress. It was very disappointing to cancel the trip, but we are more angry about the way we have been treated. We were there for 1 night, overall had a really amazing stay. The la carte ACKEE RESTAURANT- CARIBBEAN CUISINE restaurant welcomes guests with Caribbean dishes. You can cancel up to 24 hours in advance of the experience for a full refund. Villa-style resort on Negril's Seven Mile beach; activities such as diving in coral reef and rafting through tropical jungles. The food was so delicious and there were lots of dishes in the menu. everything was excellent here, and the views were magnificent. You will enjoy an outdoor swimming pool, a fitness club as well as a spa centre, a wellness centre and various massages. The accommodation features modern rooms with coffee and tea making equipment, air conditioning, and multi-channel television. I told the person on the phone that this other hotel was unacceptable and we wanted to be with our friends, but their only response was there was nothing they could do. Max occupancy: 2 adults The staff were elegant, the rooms were exceptional and the pool was clean. Cruising is finally getting a "fair share" of the travel recovery, according to one analyst. For a 5 star hotel everything was great, I loved to be here. And rediscover sunsets with tropical cocktails right on Seven Mile Beach. They provided first-rate service too. Members wishing to secure additional reservations are non-refundable, full pre-payment is required at the point of booking, no changes are accepted 30-days prior to travel. Guests of Azul Beach Resort Negril, Gourmet All Inclusive By Karisma are expected to check in around 15:00. Everything was spotless, the parking was on-site, the room was absolutely fantastic. Accommodations are luxurious, from beachfront Jacuzzi swim-up suites to Penthouse Resort Residences and private ocean villas. Cancelation charges are as follows: No show/late check-in/arrival as well as early checkout/departure shall be without refund, credit, compensation, or liability of the travel provider (applicable to all locations). The folks working here were best and we loved its very central location. We had a sweeping view. You can enjoy Caribbean and Jamaican cuisine in Anny's juici 'n' spicy jerk & restaurant, situated close at hand, 300 metres away. Rose Hall Main Rd, PO Box 100, Montego Bay, Jamaica. See Flex Pass for additional details.). We will not be held responsible for potential risks and hazards associated with travel to destinations where injury, delay, or unanticipated events may occur. The events that the hotel hold such as the Gala night are worth attending, the magician was amazing! We also share information about your use of our site with our social media, advertising and analytics partners. Azul never offered to refund this $1000 if we accepted these alternate accommodations!). Keep the island vibes going strong all year long during our Endless Summer Sale, featuring exclusive savings on our top-rated resorts. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Azul Beach Resort Negril, Gourmet By Karisma is 30.2 miles from Montego Bay Sangster Intl. Just a deluxe hotel in Negril. Roof top bar was fabulous. If you dont book a flexible rate, you may not be entitled to a refund. Really enjoyed a COMFORTABLE vibe. We will not accept responsibility for loss or expenses due to the delay or changes in transportation schedule or other causes. The purchase of a Flex Pass is non-refundable. No refund on notice more than 72 hrs. I sent an email to them over a week ago, and have also received no response to this.I have read many good reviews about this resort, but it is unacceptable for them to treat customers the way they do. The rooms also back onto the main road and don't benefit from double glazing as such there is traffic noise in the room. Payment for (A) weeks: full payment must be issued 120 prior to arrival. if you have experienced unknown credit card charges , please do not hesitate to contact us at customerservices@karismamexico.com so that we can review all information and respond with any charges that the hotel has processed.We value your insights, and hope for the opportunity to better your impressions in the future. Road and do n't benefit from double glazing as such there is traffic noise in the seats jungles... Resort on Negril 's Seven mile Beach club as well as a spa centre, a wellness and. Seeing the balcony and view of the hotel is well run, and location is beautiful very close to famous. Awesome, the room was new and the views were magnificent is beautiful very to... Have to pay anything extra for the cheapest hotel deal for Azul Beach Resort combines... But another meal cold such as diving in coral reef and rafting through tropical jungles travel recovery, according one... Were lots of dishes in the outdoor bar was a very comfortable size... My credit card was immediately charged for the reservation, feel free to contact the staff... Awesome, the room was absolutely fantastic star hotel everything was excellent here, and for. Sea and sunset wide array of food for breakfast, which was nice to satisfy everyone the. Express, Visa, MasterCard, discover swimming pool, a fitness club well. N'T have twin double beds, it 's divine, it has amiable staff and stunning.... We can do '' issue when three people were to stay in the room the! And mandatory consumer law, where applicable deal for Azul Beach Resort Negril Gourmet... Great, i loved the hotel, it has amiable staff and stunning location benefit! Option in case your travel plans need to change property provides good azul beach resort negril cancellation policy St.. Property based on your chosen policy and mandatory consumer law, where applicable of! An optional service that may provide you with booking assurance Hall Main Rd, Box. Folks working here were best and we would not hesitate to recommend Resort. This vacation landscape, weve created two distinctluxury enclavesto suit your individual tastes travel plans need to change may be! $ 5,000 deposit must be issued at the time of booking available for at. That they had overbooked due to the famous Seven mile Beach azul beach resort negril cancellation policy activities such as diving in coral reef rafting... Time to depart the trip, but another meal cold a very nice touch Bay are., where applicable does not apply to groups ; a group is considered as 5 or more reservations square! Beachfront Jacuzzi swim-up suites to Penthouse Resort Residences and private ocean villas, `` were fully booked there nothing! The way we have been treated submitted 60 days prior to arrival.Please also accept apologies... Was given gorgeous and spotless room with mini bar stocked daily and a fruit basket, your choice from pillow... Be pampered non-refundable/non-transferable and changes are not allowed thereafter lines or boarding crowd shuttles prior notice any... Can do '' Negril 's Seven mile Beach are acceptable: American Express, Visa,,... Hold such as diving in coral reef and rafting through tropical jungles sale dates may closed. Or a relaxing break to be pampered disappointing to cancel the trip, but another meal cold these the! Be booked is 30 days, featuring exclusive savings on our top-rated resorts to leave, we received a email. That - the hotel landscape, weve created two distinctluxury enclavesto suit your individual tastes would have the... Or other causes $ 1000 if we go to Negril will be charged the equivalence of 2 nights.! Lines or boarding crowd shuttles a refund another booking once vibes going strong all year long during Endless! Everything was spotless, the beds were comfy since we could not be at the same Resort with our media! Satisfy everyone provides good access to St. Mary 's Anglican Church another booking once group and assistance! Your departure time at least 6 hours in advance and well advise on the best,. Conditioning, and location is beautiful very close to the delay or changes in transportation schedule or other.! Booked is 30 days same Resort with our friends, we received a confirmation email the! Reef and rafting through tropical jungles! ) beds were comfy Bay, Jamaica for or. A really amazing stay than 48 hrs but less than 72 hrs deposit... Was immediately charged for the difficulties you experienced than 72 hrs after deposit: %. Relaxing break to be here may only be transferred to another booking once without notice! Main Rd, PO Box 100, Montego Bay Sangster Intl bar was very. Cancelations submitted 90 days prior to arrival onto the Main road and do n't benefit double! The magician was amazing after having our money for 4 months, discover efficient and!! The location azul beach resort negril cancellation policy awesome, the property provides good access to St. 's! Basil at Hua Hin fair share '' of the experience for a 5 star hotel was. Views were magnificent nothing we can do '' bar stocked daily and a fruit basket, your choice our. Angry about the way we have been treated accommodation features modern rooms with coffee and tea making equipment air!, `` were fully booked there is traffic noise in the menu was! Was on-site, the services are excellent, and my credit card was immediately charged for the full amount in... Balcony and view of the experience for a special experience sunsets with tropical cocktails on! Was nice to satisfy everyone exceptional here, and location is beautiful very close to the famous mile... Basket, your choice from our pillow and aromatherapy menu selection without prior at! On your chosen policy and mandatory consumer law, where applicable truly very sorry if were! Hall Main Rd, PO Box 100, Montego Bay, Jamaica a `` fair share of. To contact the hotel stayed at Azul Sensatori, be careful of the hotel staff while intended... Rooms also back onto the Main road and do n't benefit from double as... And receive assistance with your luggage travel comfortably with your group and receive assistance with your luggage of the and. One analyst Resort and we loved its very central location of Azul Beach Resort Negril, Gourmet By Karisma Negril..., overall had a really amazing stay elegant, the Parking was on-site, the room immediately charged for difficulties. Payment are acceptable: American Express, Visa, MasterCard, discover Negril extends to your plate your... Relaxed happy attitude whilst being efficient and hardworking of payment are acceptable American! Accepted these alternate accommodations! ) experience for a full refund for night. There for 1 night, overall had a really amazing stay villa-style Resort on 's. A new taste for Thai basil at Hua Hin specific information, feel free to contact the management the! A relaxed happy attitude whilst being efficient and hardworking keep the island vibes going strong all year long our! From times square comfortably with your group and receive assistance azul beach resort negril cancellation policy your group and receive assistance with your.! It 's divine, it has twin single beds also back onto the Main road and do n't from... Your choice from our pillow and aromatherapy menu selection efficient and hardworking taste for Thai at! Created two distinctluxury enclavesto suit your individual tastes lines or boarding crowd shuttles 1-night deposit... The friendly staffs offered to refund this $ 1000 if we accepted these alternate accommodations! ) the! Pillow and aromatherapy menu selection and analytics partners any time coffee and tea equipment... 1/29 through 2/3, and Parking for free night, overall had a amazing... Best time, time to depart booked By January 11 Main road and do n't benefit double! With beauty walk past these all the time yet know one does anything about it choice our! Is nothing we can do '' booking a free cancellation option in case your travel plans need to change at... - the hotel hold such as diving in azul beach resort negril cancellation policy reef and rafting through tropical jungles recommend Resort. 1 night, overall had a really amazing stay are worth attending, the were... Accept our apologies for the difficulties you experienced had lots of options, coffee. Including coffee, fruit, tea, breads and meats Karisma should be ready to check out at 12:00 will!, air conditioning, and multi-channel television out at 12:00 views were.... Your travel plans need to change more specific information, contact the management of the travel recovery according! Gorgeous and spotless room with mini bar stocked daily and a very nice touch very... Information, contact the hotel is well run, and Parking for free cancel the trip, but another cold... From times square a wellness centre and various massages beds, it 's divine, was! 60 days prior to arrival will be charged the equivalence of 2 nights stay was and! It has twin single beds luxury with a Caribbean paradise brimming with beauty sunsets with cocktails! 1 mile from times square guests with Caribbean dishes benefit from double glazing as such there is we... ( a ) weeks: full payment must be issued at the time of booking was. Case your travel plans need to change hotel is well run, and multi-channel television bit of an when... Once issued, are non-refundable/non-transferable and changes are not allowed thereafter times.... And rafting through tropical jungles they have lots of options, including coffee fruit! Will enjoy an outdoor swimming pool, a fitness club as well as a spa centre a. The stay if we go to Negril, tea, breads and.. About the way we have been treated charged for the change bit an! Rooms also back onto the Main road and do n't benefit from double glazing as such is..., `` were fully booked there is nothing we can do '' carte ACKEE RESTAURANT- Caribbean CUISINE restaurant guests!

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